Terms of Use

Creating an Account

When you sign up for Snapr, you’re responsible for providing accurate information and keeping your email and password secure. You agree to:

• Use a real email address
• Not share your password with anyone
• Notify us immediately if you think your account’s been compromised (email hi@snapr.so)
• Only use one account per person (unless you have permission from us)

Your Responsibility

You’re responsible for everything that happens with your account. If someone else uses it and does something bad, that’s on you. Keep your login info private!

You Can:

• Save, organize, and search your own content
• Export your data anytime
• Use Snapr for personal, non-commercial purposes (or commercial purposes if you’re a Pro subscriber)
• Share feedback and report bugs

You Can’t:

• Use Snapr to break the law or help others break it
• Upload malware, viruses, or anything designed to harm systems or people
• Scrape, crawl, or automate access to Snapr without permission
• Spam, harass, or impersonate anyone
• Try to hack, reverse-engineer, or bypass Snapr’s security
• Use Snapr’s name, logo, or branding without permission
• Sell or rent access to Snapr (no reselling, please!)
• Use Snapr to store or distribute illegal content
• Overload our servers with requests to disrupt service

You Own It

You own all the content you upload to Snapr (links, notes, files, images, etc.). You’re giving us permission to store, process, and display it so you can use the service. We don’t own your stuff, and we don’t claim rights to it.

Our License to Use Your Content

By uploading content to Snapr, you’re granting us a worldwide, royalty-free license to:

• Store and back up your content
• Process it (like generating AI tags and search embeddings)
• Display it back to you
• Use anonymized versions of it to improve Snapr (e.g., analyzing what features people use most)

We won’t use your actual content for marketing, training AI models, or anything else without asking first.

Your Responsibility for Your Content

You’re responsible for your content. Don’t upload:

• Anything illegal or that violates someone else’s rights
• Hate speech, harassment, or abuse
• Copyrighted material you don’t have permission to share
• Someone else’s private information without consent
• Anything that could harm Snapr’s infrastructure

If you upload something that breaks these rules, we can delete it and your account without notice.

Snapr Owns Its Stuff

Snapr, including our code, design, features, branding, and everything else we built, is owned by us. You’re getting a personal, non-exclusive, non-transferable license to use Snapr as described in these terms. You can’t copy, modify, distribute, or sell any part of Snapr without permission.

Your Feedback

If you suggest improvements or report bugs, we can use that feedback for free. Thanks for helping us get better!

Pro Plan

If you upgrade to Pro, you’re agreeing to pay the stated price. Payments are handled securely by Stripe, and we never see your full card details.

Cancellation and Refunds

• You can cancel your Pro plan anytime from your account settings
• Refunds are not available for partial months (you get access until your billing cycle ends)
• If you cancel, you lose access to Pro features, but your content stays in Snapr (in free tier)
• We’re not responsible for issues with Stripe, contact them if there’s a payment problem

We Can Terminate Your Account If:

• You violate these terms or our Privacy Policy
• You’re breaking the law
• You’re abusing the service
• You’re inactive for more than 2 years (we’ll email first)
• We need to shut down Snapr (unlikely, but possible)

When We Terminate:

• You lose access immediately
• Your data gets deleted within 30 days (unless the law requires us to keep it longer)
• You forfeit any remaining Pro plan balance

You Can Terminate Anytime:

• Delete your account from your settings page
• All your data gets deleted within 30 days
• No refunds for remaining Pro time

No Guarantees

Snapr is provided as-is. We don’t guarantee that:

• The service will meet your needs
• The service will be error-free
• Your data will be 100% safe (nothing is)
• Third-party services we use (Supabase, Stripe, etc.) won’t mess up

Third-Party Services

Snapr uses external services (Supabase, Cloudflare, Stripe, AI providers). We’re not responsible if they cause problems. Check their terms and privacy policies too.

External Links

If you save links to external websites, we’re not responsible for their content or policies. Those are between you and them.

Informal Resolution First

If you have a problem, email us at hi@snapr.so and we’ll try to work it out. Give us 30 days to respond and resolve it.

Arbitration (for users in the US)

If we can’t resolve it informally, any legal disputes will be handled by binding arbitration under the rules of the American Arbitration Association (AAA), not in court. This means:

• A neutral arbitrator will hear both sides instead of a judge or jury
• The process is usually faster and cheaper than court
• You’re waiving your right to sue us in court or participate in a class action

Entire Agreement

These Terms of Use, combined with our Privacy Policy, make up the entire agreement between you and Snapr. They replace any previous agreements.

Severability

If any part of these terms is illegal or unenforceable, that part gets removed, but the rest stays in effect.

No Waiver

If we don’t enforce something in these terms, that doesn’t mean we’re giving up the right to enforce it later.

Assignment

You can’t assign or transfer your account or these terms to anyone else. We can assign them if Snapr gets acquired or merged.